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Refund policy

Key information:

  • 30 days return window
  • 10 days to process refund
  • 30% restocking fee
  • Customer responsible for return shipping costs
  • We accept exchanges

Return process

If you are not satisfied with your purchase, you have 30 days to return it. To start the return process, first email us at sales@remoteworkerwellness.com. We will send you further instructions. Before you send the item back to us, you must carefully pack it in the original packaging. Make sure that the returned item has all of its original tags attached and is in like-new condition. Please note that you are responsible for the return shipping costs and that we charge a 30% restocking fee.

Refund

As soon as we receive your returned item, we will email you and start a careful examination. Once this is done, we will refund you using the original method of payment. Please be patient as this process can take up to 10 days.

Exchanges

Changed your mind and want a different item? No problem, we accept exchanges. Just email us at sales@remoteworkerwellness.com and tell us which item you would like to exchange and why. We will do our best to get you what you really want.

Damaged or wrong items

Have you received a damaged or wrong item? We are very sorry, but these things happen. Please take a picture of the problem and send it to sales@remoteworkerwellness.com. We will sort out the problem for you and make sure you receive the correct, undamaged item.

Cancellations

If you change your mind and decide to cancel your order, you can do so by emailing us at sales@remoteworkerwellness.com. Please do this as soon as possible. Once the order has been processed we will not be able to cancel it.

Contact info:

Remote Worker Wellness LLC is a business registered in the United States.

Business Address:
1602 Singleton Ave
Austin TX 78702

D-U-N-S Number: 067351397

Email: sales@remoteworkerwellness.com

Phone: (+1)737-204-2035

Business hours: Monday-Friday: 9am-6pm CST

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